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Privacy Policy

 

Hellbound (ABN 42 810 227 645) (“we”, “us” or “the Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit https://hellbound.au (“this site”).

By using this site, you agree to the terms of this Privacy Policy and our Website Terms of Use.


We Respect Your Privacy

  • We’ll never rent, trade or sell your email address.

  • We won’t publicly display your personal details.

  • We’ll treat your data with the confidentiality and care it deserves.


Australian Privacy Principles

We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


What We Collect

We may collect personal information like:

  • Your name, DOB, address, phone number, and email

  • Computer and connection info (e.g. IP address, browser data)

  • Anything you directly share with us


How We Collect Info

We may gather personal info when you:

  • Use our site (e.g. post comments, reviews, or contact us)

  • Register for premium features

  • Enter competitions, send us an email, or call us

We also collect data via cookies, IP addresses, and web logs to manage sessions and enhance site security.


Cookies & Web Tracking

We use cookies to:

  • Remember your preferences

  • Personalise your experience

  • Track site usage for analytics (e.g. Google Analytics)

  • Show relevant ads via Google AdSense or Facebook remarketing

You can configure your browser to reject cookies, but some features may not work as expected.


How We Use Your Information

We may use your personal info to:

  • Verify your identity

  • Respond to queries

  • Prevent fraud or misuse

  • Improve our services

  • Send you updates, offers or promos (opt-out anytime)


Disclosure of Your Info

We may share your info with trusted third parties like:

  • IT providers, marketing agencies, research firms

  • Debt recovery or payment processors

  • Legal and professional advisors

  • Government or regulatory bodies (if legally required)

Any third parties we work with are bound by confidentiality and privacy obligations.


Marketing & Communication

We may send promotional emails or updates about our services or those of selected partners. You can unsubscribe anytime.


Your Rights (Including GDPR Compliance)

If you’re an EU resident (or just curious), you may have rights to:

  • Access your data

  • Correct or delete your data

  • Restrict or object to how we process your info

  • Request data transfer

  • Lodge complaints with your local regulator

We aim to comply with the GDPR where applicable—even though we don’t directly operate within the EU.


Third Party Services & Data Storage

We may store data with third-party providers like Google, Amazon, Apple, or Azure. All vendors are required to use secure practices and handle your data responsibly.


How Long We Keep Your Info

We only keep your personal info for as long as needed to:

  • Fulfil the purpose it was collected for

  • Meet legal, financial, or business obligations
    After that, we’ll delete or anonymise it.


Your Info, Your Control

  • Want to access or update your info? Email us.

  • Think something’s inaccurate? Let us know and we’ll correct it.

  • Want it deleted? We’ll do our best—unless the law says we need to keep it.


Security

We use firewalls, password protection, antivirus tools, and encrypted systems to keep your information safe—both digital and physical.


Links to Other Sites

We’re not responsible for the privacy practices or content of any third-party sites we link to. Always check their privacy policy.


Policy Changes

This policy may be updated occasionally. All changes will be posted on this page with an updated revision date.


Need Help or Have Questions?

Contact us at [email protected] for anything privacy-related.
More info about the Privacy Act can be found at www.privacy.gov.au.

Last updated: 11 April 2025